Who we are
What personal data we
collect and why we collect it:
When visitors leave comments on the site we collect the data shown in the
comments form, and also the visitor’s IP address and browser user agent string
to help spam detection.
If you upload images to the website, you should avoid uploading images
with embedded location data (EXIF GPS) included. Visitors to the website can
download and extract any location data from images on the website.
While you visit our site,
viewed: we’ll use this to, for example, show you products you’ve recently
- Location, IP address
and browser type: we’ll use this for purposes like estimating taxes and
- Shipping address:
we’ll ask you to enter this so we can, for instance, estimate shipping
before you place an order, and send you the order!
- Send you information
about your account and order
- Respond to your
requests, including refunds and complaints
- Process payments and
- Set up your account
for our store
- Comply with any legal
obligations we have, such as calculating taxes
- Improve our store
to keep track of cart contents while you’re browsing our site.
When you purchase from us,
we’ll ask you to provide information including your name, billing address,
shipping address, email address, phone number, credit card/payment details and
optional account information like username and password. We’ll use this
information for purposes, such as:
If you create an account,
we will store your name, address, email and phone number, which will be used to
populate the checkout for future orders.
We generally store
information about you for as long as we need the information for the purposes
for which we collect and use it, and we are not legally required to continue to
keep it. For example, we will store order information for ___ years for tax and
accounting purposes. This includes your name, email address and billing and
We will also store
comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example,
both Administrators and Shop Managers can access:
- Order information
like what was purchased, when it was purchased and where it should be sent,
- Customer information
like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process
refunds and support you.
What we share with others
We accept payments through the secured Authorize.net gateway. When processing
payments, some of your data will be passed to Authorize.net, including
information required to process or support the payment, such as the purchase
total and billing information.